Saturday, October 8

E-commerce Update

My main job was to get the credit card facility up and running. We have done this before for other clients, but we didn't know if it was possible to do it in two working days (Thursday and Friday)!

The company we chose was Virtual Card Services (www.vcs.co.za). They act as an intimediary between the credit card companies and ourselves. The e-commerce process is:
1) The client visits our website and adds something to their shopping cart. They fill in their personal details, and then click on a link which says "Proceed to secure payment page".
2) They are taken to a secure page on VCS where they fill in their credit card details.
3) They are sent back to our website where we tell them that their package is on the way.

VCS then hold on to the money for 14 days before transferring it to our account. This is a security precaution in case we are ripping people off, and it gives VCS a chance to return the money to the customer. It does mean that VCS can get us up and running within a few hours, because there is no real risk from their side.

VCS charges a 6% fee per transaction, with a minimum of R150 a month. E-commerce options in South Africa are limited, but so far we have been happy dealing with this Johannesburg based company.